Chief Executive's Statement on quality

Our mission at Kent and Medway Partnership NHS Trust is simple; to provide Brilliant care through brilliant people.

Our annual Quality Account sets out each year, the targets we had set ourselves in the
previous year, and how we did.

The report includes sections on;

• Our approach to quality improvement
• Our performance against 2020-21 quality priorities
• Our priorities for 2021-22
• A selection of our most notable awards and achievements in the year.

2020-21 was a year like no other. The COVID-19 pandemic put immense pressure on the NHS and its staff. Despite the significant global impact of the pandemic, in KMPT, we have not relaxed our focus on quality. In fact, it has further sharpened our attention on protecting and improving the quality of all we do, placing it front and centre.

As a Board we have been continually impressed and humbled by the strength and resilience of our brilliant staff, their commitment, creativity and determination to deliver the best possible care at all times.

As a partnership organisation we value and celebrate the difference that diversity brings.

We are grateful to our staff, service users and patients and their loved ones and carers.

We are grateful too to our commissioners, GPs, Healthwatch and other stakeholders who have supported and worked with us in our quality plan in this unprecedented year.

We hope you find this report both helpful and interesting and as always, we welcome
your feedback you’ll find our contact details on the back page.

This is an important document. It carries the same weight as our annual financial accounts. We are therefore careful to ensure that all information and data presented is accurate and provides a fair and balanced reflection of our performance this year.

Overseen by our Board, my Executive Management Team has sought to take all reasonable steps exercising due diligence to ensure the accuracy of the data reported.

The Trust has reviewed all the data available to it on the quality of care in all of the NHS services it provides.

To my knowledge the information in the document is accurate. The Director’s statement at Appendix A further makes it clear that we have met the requirements for preparing this
account.

Helen Greatorex, Chief Executive Officer